​

Mediation is a voluntary process in which all parties to a dispute work with an impartial mediator who assists them in finding ways to resolve their conflict. A skilled mediator assists the participants to develop a solution to the problem that best fits the needs of both parties; the mediator does not decide who is right and who is wrong. 

​

​

WHY MEDIATE?

The primary benefit of mediation is that the participants maintain control of the entire process.  The mediator, acting in a neutral capacity, facilitates continued negotiations by pointing out the benefits of a cooperative settlement. The cost of the mediation is usually shared and is nominal by comparison to the classic forms of dispute resolution. Cost and risk for each party increase exponentially when the dispute crosses the line from a situation where the parties resolve the dispute themselves to a situation where someone else resolves the dispute.

​

Mediation is the method of handling disputes that provides the greatest opportunity for win/win solutions. And, because the parties arrive at the solution, there is a very high probability that the solution will be carried out as agreed.​

​

​

THE ROLE OF THE MEDIATOR

The effective mediator has to keep the parties focusing on the real problem and real solutions, not who is at fault. Maintain a respectful conversation where both parties have equal opportunity to speak and be heard.

​

TIME AND COST

Unique to every situation. Have a conversation with Jeannette or team member and they will be able to provide you with the time frame and estimate of cost.